IMPORTANT: System Upgrade

We are in the process of trialling a new C.M.S (Customer Management System) to enable us to handle your issues and requests more efficiently.

Our old system is no longer in use, every user will need to re-register to use the new system. We are sorry for any inconvenience caused during this upgrade.

Click the continue button to connect to the new helpdesk system or you can automatically create a ticket by sending your issue to helpdesk@swdirect.co.uk: